Please read these terms carefully before using our website or placing an order
Welcome to AvigyanJewel. By accessing or using www.avigyanjewel.co.in, you agree to these Terms & Conditions. Please read them carefully before placing an order.
To learn more about our company and commitment to quality, please visit our About Us page.
By using our website, you confirm that:
You are at least 18 years of age.
The information you provide is accurate and complete.
You are legally eligible to enter into a binding agreement.
You will comply with all applicable laws while using our website.
We deal in:
Product prices are based on prevailing market rates and may change without prior notice until your order is confirmed.
Images are for illustration purposes. Minor variations in colour, finish, weight, packaging or design may occur depending on the manufacturer.
All orders are subject to:
Items are subject to stock and inventory availability at the time of order placement.
Orders are processed only after successful payment confirmation.
Identity verification may be required before order processing or fulfilment.
We reserve the right to refuse or cancel any order if fraud, pricing errors, stock issues or legal concerns are identified.
For customer security and regulatory compliance, AvigyanJewel may request KYC documents before processing an order.
Documents may include:
Failure to provide the requested information may delay or prevent order fulfilment.
We accept payments through:
Orders are processed only after successful payment confirmation.
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Applicable GST will be charged in accordance with Indian tax laws.
Our preferred delivery method is personal handover by prior appointment at the authorised MMTC-PAMP PVC Centre, Kolkata, allowing customers to inspect and verify their products before collection.
Customers outside Kolkata may opt for secure insured shipping across India.
For complete details, please read our Shipping & Delivery Policy.
Eligible bullion products and selected jewellery may be sold back to AvigyanJewel, subject to verification, product condition and our published daily buyback rate.
Please refer to our Buyback Policy for complete terms.
Orders may be cancelled before dispatch or collection confirmation.
Once a product has been dispatched or handed over, cancellation may not be possible except where required under applicable law.
Refunds, where approved, will be processed to the original payment method or by bank transfer, as applicable.
Due to the nature of precious metals and market-linked pricing, returns and refunds are limited.
Products may be eligible for return only if:
Claims should be reported promptly after delivery with supporting photographs where applicable.
We strive to supply genuine products sourced through authorised channels or trusted manufacturers.
Customers are encouraged to verify:
before accepting delivery.
You agree to:
Ensure all details shared with AvigyanJewel are truthful, current, and complete.
Keep your account credentials secure and do not share them with unauthorised persons.
Use our website only for lawful purposes and in accordance with these Terms.
Carefully review product specifications, purity, weight, and pricing before placing an order.
Inspect products upon delivery or collection and report any discrepancies immediately.
All website content, including text, logos, graphics, images and designs, belongs to AvigyanJewel or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced or used without prior written permission.
AvigyanJewel is not liable for losses resulting from:
Our liability, where applicable, is limited to the amount paid for the relevant order, except where prohibited by law.
We shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
We aim to keep our website available at all times.
However, maintenance, upgrades or technical issues may occasionally result in temporary interruptions.
We do not guarantee uninterrupted or error-free access.
Our website may contain links to third-party websites.
AvigyanJewel is not responsible for the content, products or privacy practices of those external websites.
We may update these Terms & Conditions from time to time.
Any changes will be published on this page with an updated revision date.
Continued use of the website after changes are published constitutes acceptance of the revised Terms.
These Terms & Conditions are governed by the laws of India.
Any disputes arising from the use of this website or transactions with AvigyanJewel shall be subject to the jurisdiction of the competent courts in Purba Bardhaman (Burdwan), West Bengal, unless otherwise required by applicable law.
If you have any questions about these Terms & Conditions or need assistance with an order, our team is here to help.
We encourage customers to also review our About Us, Shipping & Delivery, Buyback Policy, and Privacy Policy pages.