Transparent, Fair & Straightforward Precious Metal Buyback
At AvigyanJewel, we believe that purchasing precious metals should come with confidence and long-term value.
Our Buyback Policy is designed to provide customers with a transparent, fair, and straightforward process for selling eligible gold and silver products back to us.
We offer buyback services for eligible bullion products and selected jewellery after verification of authenticity, purity, and condition.
To learn more about our company and commitment to transparency, please visit our About Us page.
When you purchase from AvigyanJewel, you can expect:
Our objective is to build long-term customer relationships based on trust rather than one-time transactions.
Subject to inspection, we may purchase:
Acceptance of jewellery is at the sole discretion of AvigyanJewel after inspection.
Eligible products may include recognised brands such as:
Acceptance remains subject to physical verification and authenticity.
For maximum transparency, customers are encouraged to visit the authorised MMTC-PAMP PVC Centre, Kolkata, by prior appointment, where the product can be inspected, verified, and the buyback process completed in person.
This enables both parties to verify the product before the transaction is finalised.
Customers outside Kolkata may contact us to discuss alternative arrangements.
Reach us via phone, WhatsApp, email, or website enquiry. Our team will provide preliminary guidance regarding eligibility.
An inspection appointment will be scheduled. Customers are advised not to visit without prior confirmation.
Our team examines brand, weight, purity, packaging condition, assay certificate (where applicable), hallmark (for jewellery), physical condition, and signs of tampering. Additional testing may be performed where necessary.
After successful verification, the product is valued using AvigyanJewel's published daily buyback rate applicable at the time of inspection. The valuation considers verified precious metal weight, confirmed purity, current published buyback rate, product condition, and market conditions (where applicable).
The calculated buyback value is shared with the customer. The customer may accept or decline the quotation. No buyback transaction is completed without customer approval.
Upon acceptance, ownership transfers to AvigyanJewel. Payment is made through bank transfer only. Cash payments are not provided. Customers may be required to provide valid bank account details matching their identity.
Customers should carry:
Additional documentation may be requested for regulatory compliance.
For bullion products, customers are encouraged to retain:
These items help facilitate quicker verification and may contribute to a smoother valuation process.
Products without original packaging may still be considered, but additional testing may be required.
AvigyanJewel uses its own published daily buyback rate, which is based on prevailing bullion market conditions and internal pricing policies.
The final offer may consider:
The published retail selling price and buyback price are different and should not be compared directly.
Customers should note that the purchase price of bullion products may include:
These components generally do not form part of the buyback valuation.
Buyback is based primarily on the verified precious metal content and the applicable published buyback rate.
Jewellery is evaluated differently from bullion. Factors considered include:
Gemstones, diamonds, making charges, design premiums, and similar non-metal components may be valued separately or may not be included in the gold valuation.
AvigyanJewel reserves the right to decline a buyback request if:
Following successful verification, customer approval, and completion of compliance requirements, payment is generally processed within one business day by bank transfer.
Processing times may vary depending on banking systems, public holidays, or regulatory checks.
AvigyanJewel is not responsible for losses arising from:
Our liability, where applicable, is limited to the value agreed upon in the completed buyback transaction.
This Buyback Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts having authority over Bardhaman (Purba Bardhaman), West Bengal, unless otherwise required by applicable law.
We encourage customers to review our About Us, Shipping & Delivery, Terms & Conditions, and Privacy Policy pages.